Analyst-backed Strategies: Drive business growth with game-changing CX AI insights Analyst-Backed Strategies: 10 CX AI Insights for Executive Decision-Makers Analyst-backed Strategies: Drive business ...

TechTarget and Informa Tech’s Digital Business Combine.TechTarget and Informa No Jitter asked Derek Top, Principal Analyst & Research Director, Opus Research for his thoughts on a few questions ...

As the world races into an era defined by digital transformation and unprecedented technological advancement, the convergence of AI interactions and automation signifies a transformative shift in ...

Dynamics 365, Microsoft Edge, and Azure all got updates to boost multi-person collaboration. A contributor called it last month and we’re confirming it with our own year in review – this is the year ...

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: DRUID AI’s launch of DRUID Conductor, ...

Expect an increased focus on AI and cybersecurity issues, the ability of the FCC to make and enforce policy top the list of likely changes in the new ...

TechTarget and Informa Tech’s Digital Business Combine.TechTarget and Informa In Part 1 of this series, we provided a short discussion of how generative AI works and how LLMs are trained. In this ...

As Senior Director for CXone Product & Competitive Marketing at NICE, Laura Bassett leads a comprehensive go-to-market strategy for current and next-generation solutions with a team of product ...

Zoom held its annual Zoomtopia event October 3-4, 2023, and announced a slew of products and updates. Our coverage includes: In addition, Snom Americas introduced the Snom M500, a DECT phone system ...

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The training models in generative AI are only going to be as good as the quality of the complex training models upon which they are instructed. In other words – garbage in, garbage out. If you’ve been ...